How to describe customer service on a resume
When applying for a client service position, you must be sure to list your relevant knowledge and experience in your resume. A well-written resume can make a huge difference when you apply for the job you want. In Orange Resume, we specialize in writing resumes to help you stand out from the crowd. In this post, we’ll provide tips on how to convey the customer service aspect of your resume.
- Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in the work of customer service and have achieved results.
- Include specific job duties and responsibilities. Be clear when describing your service experience. Instead of using the phrase "worked in customer service," say "managed an entire team of customer service reps and dealt with customer complaints."
- Incorporate relevant metrics , such as customer satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Customize your resume: tailor your resume for the customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before you submit it to ensure it’s error-free. If you need assistance seek professional assistance through Orange Resume.
Following these steps and guidelines, you can write your own customer service resume which effectively highlights your experience and abilities. Keep in mind to tailor your resume to the job you’re applying for , and be sure to proofread your resume prior to submitting it. Orange Resume can also assist with the creation of a strong resume that highlights your strengths and work experience.
