How to describe customer service on a Resume

Posted by Orange Resume on 28 Mar 2025

When trying to get a customer service position, you must be sure to emphasize your relevant experiences and abilities in your resume. A well-written and professional resume can make huge difference when you apply for the job you’ve been hoping for. The team at Orange Resume, we specialize in writing resumes to make you stand out from the rest of the applicants. In this article, we will go over tips on how to talk about the level of customer service in your resume.

  1. Utilize action verbs when discussing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and have achieved results.
  2. Include specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service,"" mention that you "managed a team of customers service representatives and handled customer complaints."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% through effective method of problem-solving."
  4. Create a custom resume by tailoring your resume for the customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
  5. Get professional assistance and proofread your resume You should proofread your resume prior to you submit it to ensure it’s not erroneous. If you require help, consider seeking professional help with Orange Resume.

If you follow these guidelines, you can create your resume for customer service that effectively highlights your relevant experience and abilities. Keep in mind to customize your resume for the job you’re applying to and make sure you proofread it prior to submitting it. Orange Resume can also assist with the creation of a strong resume that displays your capabilities and work experience.

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